Amsterdam Airport Schiphol

Schiphol airport


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Key Amsterdam Airport Information

  • Address: Evert van de Beekstraat 202 1118 CP Schiphol, Netherlands
  • IATA Code: AMS
  • ICAO Code: EHAM
  • Phone Number: +31 20 794 0800
  • Website:

About Amsterdam Airport

Amsterdam Airport Schiphol, commonly known as Schiphol Airport (AMS), is the central airport of the Netherlands. Schiphol opened on 16th September 1916, originally as a military airbase in the First World War. After the war, it was used for passengers and by 1940, it had expanded to four asphalt runways.

Today, Schiphol Amsterdam Airport is the busiest airport in the Netherlands and one of Europe’s busiest too with over 72 million passengers in 2019.

AMS airport is located 15km from the city centre of Amsterdam, with multiple connecting transport lines. It has won a series of awards including the Platinum Adrian Award, and multiple best airport and baggage awards across the 2010s and 2020s.

Amsterdam Airport Location

Amsterdam Airport Schiphol is located 9 kilometres southwest of Amsterdam, in the municipality of Haarlemmermeer, in the province of North Holland.

Interestingly, the entire airport is below sea level due to its location in a former large lake. That makes it one of the lowest major airports in the world!

Airport Layout

Amsterdam Airport Schiphol has a simple layout. The Netherlands’ primary airport consists of a single terminal with six runways. That helps passengers find their way around the airport without the need to switch between arrival and departure terminals. Instead of terminals, it features three departure halls.

  • Hall 1: Governs only Schengen area flights, catering for both arrivals and departures.
  • Hall 2: Is a combination of Schengen and non-Schengen flights.
  • Hall 3: This hall is for non-Schengen and intercontinental flights.

Note: Schengen refers to the area of Europe encompassing 27 European countries that have abolished border control on mutual borders.
Gates in the airport are spread across the three arrival and departure halls. Hall number 1 has pier A, B and C. Departure Hall number 2 has pier E and shares part of D with Hall 1. Hall number 3 hosts piers F, G, H and M. Any given departure gate will be under one of these letters.

Departure Hall 1

Departure hall 1 is located on the east side of the single terminal. It hosts a series of airlines including Aegean Airlines, Air Baltic, Air Europa, Air France, Amelia, Austrian Airlines, Czech Airlines, Finnair, Fly One, Iberia Express, Icelandair, ITA Airways, Lot Polish Airlines, Lufthansa, SAS, SWISS, TAP – Air Portugal, Transavia Airlines, and
Transavia France.

Departure Hall 2

Departure hall 2 is the located in the most central part of the airport’s single terminal. It hosts airlines including China Eastern Airlines, China Southern Airlines, Delta Air Lines, Kenya Airways, and Xiamenair.

Departure Hall 3

Departure hall 3 is located in the most eastern section of the single terminal. It hosts a huge range of different intercontinental flights, with including the following airlines:

Aer Lingus, Aeromexico, Air Arabia Maroc, Air Astana, Air Canada, Air Malta, Air Transat, American Airlines, Arkia, Blue, British Airways, Bulgaria Air, Cathay Pacific, China Airlines, Corendon Airlines, Corendon Dutch Airlines, Croatia Airlines, Easyjet, Egyptair, El Al-Israel Airlines, Emirates, Etihad, Eurowings, EVA Air, Garuda Indonesia, Georgian Airways,, Korean Air, Kuwait Airways, Norwegian Air Int, Norwegian Air Shuttle, Pegasus Airlines, Qatar Airways, Royal Air Maroc, Royal Jordanian, Ryanair, Singapore
Airlines, Sunexpress, Surinam Airways, Tarom, Tuifly, Turkish Airlines, Ukraine International Airlines, United Airlines, UR Airlines, Vueling Airlines, Westjet.

Note: Both KLM and KLM Cityhopper depart from halls 1 and 2.

In terms of navigation, Amsterdam Airport Schiphol offers a useful landmark that helps travellers find their way. There is a small meeting point at Schiphol Plaza, with a distinctive pole cube that has the words ‘meeting point’ printed onto it. You can find this meeting point between the NS counters and La Place, which is in front of Stach.

There is also a transportation hub that connects the airport to a huge range of locations across the Netherlands. The train station is located below the airport. Outside the airport are many bus lines, all of which are clearly signposted, allowing you to find the next step of your journey with ease.

Amsterdam Airport Transport Information


Amsterdam Airport Schiphol is a well-connected airport with various trainlines offering routes into the city of Amsterdam, as well as many regions across the Netherlands. All regional, intercity and international rail services depart from Schiphol NS train Station.

Trains leave the airport every 4-10 minutes from 5:30am until midnight. The 3-platform train station is located underneath the central airport terminal. You can reach it by following signs and using the stairs, escalators, or elevators.


Amsterdam has an impressive public transport system, including a simple bus system attached to Amsterdam Airport Schiphol. The Amsterdam Airport Express Bus 397 links the airport to the city centre. You can also catch the GVB public buses which link the airport to Sloterdijk.

Amsterdam Airport Hotels

Amsterdam Airport offers a series of hotels for guests. Directly attached to the airport are two house hotels. The first is the Mecure Hotel Schiphol Terminal which is a 3-star establishment located at lounge 3, close to arrivals. Alternatively, travellers can opt for YOTELAIR, which is also a 3-star establishment and can be found at lounge 2.

Other nearby hotels include the Sheraton Amsterdam Airport Hotel and Conference Centre, which is located two minutes away from the single AMS terminal. There’s also CitizenM Schiphol Airport, which is five minutes away from the airport and features a comfortable, contemporary style.

Amsterdam Airport Food & Drink

There are many different restaurants at Schiphol Airport. From fast food restaurants like Burger King and McDonald’s to sit-in restaurants like LEON, Pizza Per Tutti and the scenic Panorama Restaurant – travellers will have a lot of options when it comes to full meals.

If you’re searching for a quick cup of coffee and a place to rest your legs, there are many different cafes to enjoy. Some of the top choices include Café Comunal, Light Lounge Café, Café Chocolat and Bubble Tea.

Amsterdam Airport Car Rentals

Almost all of the car rental companies are available from the Schiphol Plaza. Here you will be able to find the Car Rental & Service Desk area. There are ample signs which will lead you from the baggage claim zone to the car service desk. Some agencies you can hire a car from, including Avis, Enterprise Rent-A-Car, Europcar, Hertz and Sixt.

Amsterdam Airport Lost & Found

Losing belongings is a common occurrence for travellers navigating a busy airport.

Thankfully, Amsterdam Airport Schiphol has a robust lost & found department to help. There are three Lost & Found desks in Amsterdam Airport Schiphol:

  • In Kelderplein, between arrivals 1 and 2
  • In lounge 1
  • In Holland Boulevard, in between piers E and F

Depending on the nature of your lost belongings, there are a few different avenues for you to follow. If you are no longer at the airport and have lost a passport or ID card, you should call 088 958 18 14. If you have lost jewellery or watches, hand baggage or another item, you can fill in one of the forms listed on the Schiphol website.

For lost hold luggage, you will need to report this directly to your airline.

Amsterdam Airport Banks, ATMs & Currency

There are multiple locations where travellers at Amsterdam Airport Schiphol can access banking and currency exchange. For those searching to withdraw cash, there are a number of Automated Teller Machines across the airport, with banks including ABN AMRO Bank, ING Direct, Citibank and Handlesbanken.

There are also currency exchange offices for travellers across the airport, including in Pier D and in the main terminal.

Navigate Amsterdam Airport Like a Pro: Traveller-
Tested Tips & Tricks

We’ve researched the experience of countless travellers that have used Schiphol.
Below, you’ll find an extensive guide on how to travel this airport like a pro, including tried and tested tips to make your journey through Amsterdam Airport Schiphol easy and enjoyable.

When to Arrive: It’s vitally important that you arrive at the right time for your flight.
You need to make sure you leave enough time before your departure time to check in, go through security, and ensure you’re at the right gate for boarding.

The average time it takes for a traveller to get through security at Amsterdam Airport Schiphol is 20-30 minutes. However, this can take much longer depending on how busy the airport is. We recommend arriving at least 2 hours before your departure time, to ensure there are no disruptions to your travel plans.

Automatic Check-in Process: Many airlines will allow you to use automatic, online check ins. This is a handy and time-efficient method when compared to in-person check ins. If you have this option available, we recommend checking in via the mobile app of your airline to make your departure date simple.

The time it takes to get through an in-person check in depends on a variety of factors. To do this, you’ll need to go to your airline’s desk, which can have queues depending on the time of day.

Check-in and Security Hacks: There are a few key things you can do to speed up the check-in and security process. When it comes to getting through security as fast as possible, you should first familiarise yourself with the prohibited item list.

This can feel extensive, but there are a few obvious items to leave out of your luggage. One of the things that can slow you down more than anything is getting singled out by security. You can also prepack all your liquid items in a clear plastic bag before arriving at the airport.

Special Assistance Services: Amsterdam Airport Schiphol offers passenger assistance for travellers who need it most. They ask that you inform the airline 48 hours in advance so that they can organise somebody to come and meet you.

Lounges: There are many lounges located across Schiphol that you can take advantage of. The following airlines have lounges in the airport.

  • KLM Crown Lounges – If you’re flying with KLM, you may have the opportunity to use their lounges. They feature a good place to relax with free Wi-Fi and entertainment while you wait for your flight.
  • Aspire Lounges – No matter which airline you’re flying with, you can book a spot at the Aspire Lounges. You will need to book ahead and places can be scarce, but booking a spot is completely free.
  • Star Alliance Lounge – Anybody who is flying as a Star Alliance Gold member can spend time in the Star Alliance Lounge, with free Wi-Fi, drinks and snacks.

Prayer Rooms: While there might be airports out there with more extensive prayer room options, there is a quiet place in Schiphol where you can take a spiritual break from the business of the airport. There’s a Meditation Centre which has been built as an interfaith space. It’s a place where you can pray or meditate.

Smoking Areas: While Amsterdam Schiphol Airport is mostly a smoking-free zone, there are a few designated smoking areas for those who need them. You can find them outside the terminal building, before security, and a few spots after.

Charging Stations: As a modern airport, Schiphol has many spots where you can recharge your devices. Charging points are dotted throughout the airport, mostly near seating areas and within cafes. Customers report that it’s never difficult to find a place to recharge.

Shopping, Duty-Free Info, and Tips: If you want to do some shopping before your flight, Schiphol is a great spot for it! There are many duty-free shops selling a range of products from simple chocolates to electronic items. Our tip here? Always keep an eye out for any seasonal promotions or discounts.

Local SIM Cards and Connectivity: Whether you’re about to head off to a new location, or arriving at Schiphol, getting connected is simple. Customers report that it is simple to purchase local SIM cards from the airport’s various shops at competitive rates. You’ll instantly be able to swap over and get connected without having to worry about pesky roaming charges.

Shortcuts within the Airport: As far as airports go, Schiphol is one of the most simply laid out you’ll find. Its single terminal allows you to find your way to your destination without difficulty. However, over time, we’ve learned a few shortcuts that make navigating the space easier.

Walking through the airport’s central plaza can save time when compared to the other paths. You should also try to choose security checkpoints in less crowded areas to cut down on queues.

Medical Assistance: Having medical assistance close by can give you peace of mind at an airport. Thankfully, Schiphol Airport has plenty of medical assistance available in case of an emergency. There are first aid stations and a pharmacy located within the central terminal.

Questions & Answers

How early should I really arrive before an international flight at this

It is recommended that you arrive at least 2 hours before the gate time of an international flight. This will give you ample time to get through security and find your departure gate.

Where’s the best place to park for quick terminal access, and what
are the rates?

The best place for quick terminal access is the short-term parking area. It is located within walking distance of the central terminal. Keep in mind that rates can vary, but you should expect to pay around €1 per 11 minutes.

Which airport security checkpoint tends to have the shortest

Security checkpoint wait times can vary, but we’ve generally found those in Departure Hall 2 tend to be less crowded during off-peak hours. You can use the Schiphol mobile app to monitor wait times live!

Are there any hidden charges or fees at this airport that I should
be aware of?

Schiphol is generally transparent about its fees, but charges may occur for additional services like luggage wrapping, airline lounge access and fast-track security passes.

What are the best options for last-minute currency exchange at the

If you need last minute currency exchange before your flight, there are multiple GWK Travelex branches located throughout the airport.

What facilities are available for travellers with kids or pets?

Schiphol offers many facilities for travellers with kids. You’ll find baby care rooms, play areas, and family lanes at security checkpoints. You should also know that if you are travelling with a pet, there are designated animal relief areas outside the central terminal.

Emily Cabrera

Emily Cabrera

An avid traveler and passionate about immersing herself in diverse cultures, Emily Cabrera created this comprehensive airport information resource to ease the journey for fellow adventurers. With her wealth of travel experiences and a knack for navigating the complexities of airports, Emily aims to provide travelers with the necessary insights and practical guidance to make their trips seamless and enjoyable.

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